THERMOGRAPHY CLINIC KITCHENER INC. AND THERMOSHOP PRIVACY POLICY
- Privacy Policy – Thermography Clinic Kitchener Inc. and Thermo Shop
At Thermography Clinic Kitchener Inc., we deeply value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in our clinic or when you visit our online shop.
What Information We Collect:
- Contact Information: When you place an order or pay for a service, we’ll ask for your name, email address, phone number, and shipping address so we can process and deliver your goodies and keep you updated on your order.
- Payment Details: To securely process your payments, we collect necessary information, which is handled by our trusted payment processors. We don’t store your full credit card details on our servers.
- Order History: We keep a record of your past purchases to help us understand your needs and offer you the best possible experience.
- Account Information (if you create one): If you choose to create an account, we’ll store your login details to make future purchases easier.
- Website Usage Data: Like most websites, we may collect information about how you browse our site, such as your IP address, browser type, and the pages you visit. This helps us improve our website and understand what’s most helpful to you. We may use cookies (small text files) to do this – you can usually manage your cookie preferences in your browser settings.
How We Use Your Information:
- Processing Your Orders: This is our main priority! We use your information to process your orders, arrange shipping, and ensure you receive your Thermoshop products.
- Keeping You Informed: We’ll use your contact details to send you order confirmations, shipping updates, and respond to any questions you might have.
- Providing Support: Our team is here to help! We may use your information to provide you with the best possible customer support.
- Improving Thermoshop: We analyze website usage to understand what’s working well and how we can make your experience even better.
- Sharing Helpful Updates (with your permission): If you’ve opted in, we may occasionally send you emails about new products, special offers, or helpful information related to women’s health. You can always unsubscribe at any time.
- Legal Stuff: We may need to use or disclose your information if required by law.
Keeping Your Information Safe:
We take the security of your personal information seriously. We use industry-standard measures to protect it from unauthorized access, use, or disclosure. This includes secure servers and encryption technologies. While we strive for the highest level of security, please remember that no online system is completely impenetrable.
How Long We Keep Your Information:
We’ll keep your personal information for as long as necessary to fulfill the purposes outlined in this policy, or for a longer period if required by law.
Sharing with Others:
We may share your information with trusted third-party service providers who help us run our business, such as:
- Payment Processors: To securely handle your payments.
- Shipping Companies: To deliver your orders.
- Email Marketing Platforms: To send you updates (if you’ve opted in).
We will only share the information they need to perform their specific services, and they are obligated to protect your information.
Your Choices and Rights:
You have the right to:
- Access your personal information: You can ask us what information we hold about you.
- Correct your personal information: If you believe any information we have is inaccurate, please let us know.
- Withdraw your consent: If you’ve given us consent to send you marketing emails, you can withdraw it at any time.
- Ask us to delete your personal information: In certain circumstances, you can request that we delete your information.
To exercise these rights, please contact us using the details below.
Cookies and Similar Technologies:
We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can usually control cookies through your browser settings.
Contact Us:
If you have any questions about this Privacy Policy or how we handle your information, please don’t hesitate to reach out to us at:
Thermography Clinic Kitchener Inc. 690 Belmont Ave West, Suite 201, Kitchener ON. N2M1N6 info@thermographyclinic-kw.com, 519-575-6801
Updates to This Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on our website, and if the changes are significant, we may also notify you directly. Please review this policy periodically. Last updated January 2025.